Privacy Policy – videoslots-uk.uk

Data We Collect

We collect personal data necessary to provide our services, comply with legal obligations, and keep your account secure.

Data You Provide

When you register and use videoslots-uk.uk, we may collect your full name, date of birth, address, email address, phone number, payment details, and identity verification documents (e.g. passport, driving licence, utility bill).

Data Collected Automatically

We also collect technical data automatically when you visit our site, including IP address, browser type, device information, pages visited, session duration, and referring URLs. This data is used for security, fraud prevention, and site performance.

Cookies

videoslots-uk.uk uses cookies and similar tracking technologies to improve your experience, remember preferences, and analyse site traffic. You can manage your cookie preferences via the cookie banner displayed on your first visit, or at any time through your browser settings. Disabling certain cookies may affect site functionality.

• Essential cookies: required for login and account security
• Analytics cookies: help us understand how players use the site
• Marketing cookies: used to show relevant offers (optional, opt-in required)

Legal Basis for Processing

We process your personal data under the following legal bases as defined by UK GDPR:

1. Contract performance – to provide the gambling service you signed up for
2. Legal obligation – to comply with UKGC licensing conditions, AML, and KYC requirements
3. Legitimate interests – for fraud prevention, security, and improving our services
4. Consent – for marketing communications, where you have opted in

Data Sharing

We do not sell your personal data to third parties. We may share data with trusted partners and service providers strictly necessary for operating videoslots-uk.uk, including payment processors, identity verification services, and IT providers. We may also share data with regulatory authorities such as the UK Gambling Commission, HMRC, or law enforcement where legally required.

Data Retention

We retain your personal data for as long as your account is active and for a minimum of 5 years after account closure, in line with UK anti-money laundering legislation. Data held solely on the basis of consent will be deleted promptly upon withdrawal of that consent, provided no other legal basis applies.

Your Rights

As a UK resident, you have the following rights under UK GDPR:

• Right to access – request a copy of the data we hold about you
• Right to rectification – ask us to correct inaccurate or incomplete data
• Right to erasure – request deletion of your data where legally permissible
• Right to restriction – ask us to limit how we process your data
• Right to portability – receive your data in a structured, machine-readable format
• Right to object – object to processing based on legitimate interests or for direct marketing

Security

We use industry-standard security measures including SSL/TLS encryption, secure data storage, and access controls to protect your personal information. Our systems are regularly reviewed and tested. In the event of a data breach that poses a risk to your rights, we will notify you and the Information Commissioner's Office (ICO) as required by law.

Contact & Complaints

To exercise your rights or raise a privacy concern, contact our Data Protection team via the Help section on videoslots-uk.uk. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.